The way we buy and receive goods has dramatically changed over the past two years, and the e-commerce-first economy has arrived. Cheddar breaks down ways businesses can adapt to post-pandemic shopping habits.

Closing Bell

Adapting to Post-Pandemic Shopping Habits

Welcome back to cheddar News is closing bell. Everyone this segment is brought to you by a ship station, the faster, easier and more affordable way to manage and ship your online orders Well, the way we buy and receive goods has dramatically changed over the past few years and the e commerce first economy has arrived. Our friends over at ship station estimated $650 billion dollars of global nonfood spending will permanently shift to online spending by the year 2025. So how can businesses adapt to these post pandemic shopping habits? Well, first, it is important to understand that online shopping habits differ by age group work habits and overall consumer preferences, Consumers that are between the ages of 18 and 24 are nearly twice as likely to have bought items online from a business overseas when compared to those over the age of 65. This age group is also more than three times as likely to have a negative delivery experience. Eco friendly shipping options are in high demand as younger consumers are willing to put their money where their mouth is and are twice as likely to pay extra to offset delivery emissions while to adapt post pandemic. It's also important to understand the different types of shoppers coming out of these past few years. We have the digital shifters. Store shifters temporarily shifters and the undeterred shoppers, the largest percentage of consumers fall under the undeterred shoppers category, which are consumers that have made no changes in their shopping behavior over the past few years. Digital shifters are the next largest group of consumers and are those that have made the permanent switch to more shopping online across retail categories? Ship stations, Global Pulse Research Survey, also finding that over 42% of consumers that work from home expect to permanently shop more online. Compared to just over 16% of those continuing normal working patterns. 15% of consumers are temporary shifters shoppers that have made temporary changes in shopping behavior during the pandemic. And lastly only 3% of consumers fall into the store shifter category and those that have made the permanent switch to shopping more in physical stores since the pandemic started well last but certainly not least, make sure that you're paying close attention to the post purchase experience. Over 90% of consumers expect full transparency on both timelines and costs when it comes to shipping and want to see these dates and costs before checking out. Although most consumers expect free shipping, it's not always financially feasible. So just be sure to provide an honest and transparent shipping experience from the start to learn more ways that you can continue to adapt and evolve your business. In this post pandemic world visit ship station dot com