Butterball Partners with Amazon to Answer Your Turkey Questions Through Alexa
*By Tracey Cheek*
The Butterball Turkey Talk-Line has been answering the questions of stressed-out Thanksgiving hosts for decades, but this year it is turning to Amazon Alexa to modernize how it helps with turkey prep.
The Turkey Talk-Line typically receives around 10,000 calls each Thanksgiving. Last year, it got almost 3,000 texts as well. For 2018, Butterball partnered with Amazon so people could easily get in touch with turkey experts simply by asking their Alexa-enabed device questions like: "Alexa, ask Butterball how long I should cook my turkey?"
"It's a voice-over by actual Turkey Talk-Line experts, so you get that human connection," Kyle Lock, Senior Director of Retail and Marketing at Butterball, told Cheddar. "This isn't just Amazon answering your questions, it's Butterball using your Amazon device."
How-to videos created by Turkey Talk-Line experts are also available through Amazon Alexa products.
Some of the most common questions that the turkey experts receive range from "What do I buy?" to "How do I thaw a turkey?" But this year, one question took the internet by storm.
Millennials and college students have been participating in the viral #TurkeyChallenge by texting their parents, "How long would it take to microwave a 25-pound turkey?" Responses typically range from disgust to confusion, but Butterball gave Cheddar some advice for anyone actually considering the unconventional technique.
"Don't panic," Lock said. "If the only way you have to cook a turkey is your microwave, it can be done, and the folks at 1-800-Butterball can help you get there."
For full interview click [here](https://cheddar.com/videos/butterball-turns-to-tech-to-help-you-cook-a-turkey).
Big brands that have relied on TikTok videos to reach younger consumers do not appear to be panicking as they wait to see what happens. But they have started planning.
It's been 15 years since the last fatal crash of a U.S. airliner, but you wouldn't know that from a torrent of flight problems that made news in the last three months.
Abortion opponents want the high court to ratify a ruling from a conservative federal appeals court that would limit access to a medication called mifepristone, which was used in nearly two-thirds of abortions last year.
Annie Chechitelli, chief product officer at Turnitin, breaks down how students and teachers alike can learn from artificial intelligence – while still maintaining academic integrity.
Neiman Marcus Group CEO Geoffroy van Raemdonck talks luxury shopping and TikTok, why the company prefers to be private for now, and the benefits of flexible work arrangements.
Rebecca Walser, founder and CEO of Walser Wealth Management, discusses how geopolitical conditions, the bifurcated economy, and other volatility could weigh on markets.
The video announcement Friday came after weeks of speculation spread on social media about her whereabouts and health since she was hospitalized in January for unspecified abdominal surgery.