Crisis Management 101 for Boeing, Facebook

Crises and scandals are inevitable for corporations, but they way they handle and respond to the events can be a make or break moment. Eric McNulty, Associate Director of Harvard University's National Preparedness Leadship Initiaitve, and co-author of the new book out "You're It: Crisis, Change, and How to Lead When It Matters Most," joined to discuss how companies such as Boeing and Facebook are handling difficult times. What are companies doing well, and what are they doing poorly when it comes to managing crisis?
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