Parents whose kids bought virtual gear without their knowledge on the popular Fortnite video game could soon be able to get a refund.

U.S. regulators are starting to notify more than 37 million people by email that they may be eligible for compensation as part of a legal settlement with Fortnite's maker, Epic Games Inc.

The Federal Trade Commission announced late last year that Epic Games would pay $520 million in penalties and refunds to settle complaints revolving around children’s privacy and its payment methods that tricked players into making unintended purchases.

Part of that $520 million consists of $245 million in customer refunds, as part of a settlement finalized in March. It's meant to cover some of the costs of unwanted V-Bucks, the game's in-game currency, or virtual items such as outfits or cartoonish purple llama loot crates.

Consumers have until Jan. 17 to submit a claim.

Epic Games had also agreed to pay a $275 million fine for allegedly collecting personal information on Fortnite players under the age of 13 without informing their parents or getting their consent. It was the biggest penalty ever imposed for breaking an FTC rule.

According to the FTC, those eligible for refunds include Fortnite users charged in-game currency for items they didn’t want between January 2017 and September 2022; those whose child made charges to their credit card without their knowledge between January 2017 and November 2018; and those whose account was locked after they complained to their credit card company about wrongful charges.

Epic Games said after settling the case in December that it implemented additional safeguards to prevent unintended purchases. In an updated statement Tuesday, it referred people to the FTC’s page.

This story has been updated to clarify that Epic Games agreed to pay a fine for allegedly collecting personal information on Fortnite players under the age of 13 without informing their parents or getting their consent.

Share:
More In Business
Is U.S. Restaurants’ Breakfast Boom Contributing to High Egg Prices?
It’s a chicken-and-egg problem: Restaurants are struggling with record-high U.S. egg prices, but their omelets, scrambles and huevos rancheros may be part of the problem. Breakfast is booming at U.S. eateries. First Watch, a restaurant chain that serves breakfast, brunch and lunch, nearly quadrupled its locations over the past decade to 570. Fast-food chains like Starbucks and Wendy's added more egg-filled breakfast items. In normal times, egg producers could meet the demand. But a bird flu outbreak that has forced them to slaughter their flocks is making supplies scarcer and pushing up prices. Some restaurants like Waffle House have added a surcharge to offset their costs.
Trump Administration Shutters Consumer Protection Agency
The Trump administration has ordered the Consumer Financial Protection Bureau to stop nearly all its work, effectively shutting down the agency that was created to protect consumers after the 2008 financial crisis and subprime mortgage-lending scandal. Russell Vought is the newly installed director of the Office of Management and Budget. Vought directed the CFPB in a Saturday night email to stop work on proposed rules, to suspend the effective dates on any rules that were finalized but not yet effective, and to stop investigative work and not begin any new investigations. The agency has been a target of conservatives since President Barack Obama created it following the 2007-2008 financial crisis.
Load More