While many businesses in the restaurant industry are laying off workers or shutting down completely, Domino’s is planning to fill more than 20,000 jobs.
Available roles range from pizza makers to customer service representatives to warehouse team members.
“Certainly driven primarily by demand for pizza and for delivery, we have a greater need for managers and assistant managers as well as frontline workers,” Tom Curtis, executive vice president of franchise operations, told Cheddar.
Curtis said the ongoing pandemic has led to a boom in business.
In its latest earnings report, Domino’s announced 16.1 percent growth in U.S. same-store sales. The pizza brand also beat estimates on both revenue and earnings per share.
“People want to stay home,” Curtis said. “People want to order food for delivery, and also when they come into the restaurants they don’t necessarily need to come in. They want to get food delivered to their car, and those are both service methods that speak to our strength.”
Curtis also pointed to more customers wanting to order and pay digitally.
“As we look forward into the future, we see people attaching a larger importance to safety and to digital transactions, and as such we think the new normal is going to be a good place for us,” Curtis said.
Domino’s stock was up on the day as of Friday afternoon.
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Tipping expectations have increased. A 2023 survey revealed that approximately 72% feel they are now asked to tip service workers more often than before.
