Global Pharma Health is recalling its Artificial Tears Lubricant Eye Drops due to a possible contamination that could cause blindness and even death.
The Centers for Disease Control and Prevention (CDC) said there have been 55 reports of "adverse events including eye infections, permanent loss of vision, and a death with a bloodstream infection" related to the use of the over-the-counter product.
The product is distributed by EzriCare and DELSAM Pharma.
The Artificial Tears drops are generally used to treat dryness or irritation in the eye. The product is available nationwide, and Global Pharma Health is urging customers who already have it to stop use immediately.
Customers who have questions can get in touch with the two distributors. Here is their contact information, via the Food and Drug and Administration (FDA)
- Aru Pharma/Ezricare, LLC - by phone: 1-518-738-7602 or by e-mail: email@example.com from Monday to Friday, 11 am to 4 pm EST;
- DELSAM Pharma LLC by phone: 1-866-826-1309 or by e-mail: firstname.lastname@example.org from Monday to Friday from 11 am to 4 pm EST.
For customers who have already used the contaminated product and are experiencing any problems, the FDA urges them to contact their healthcare provider.
The type of contaminant in the drops is the Pseudomonas bacteria. It's usually found in soil and water, and this particular strain called Pseudomonas aeruginosa is most often spread in health care facilities.