Technology is quickly changing the retail experience. To stay ahead of the curve, Lowe's created its own Innovation Labs to help solve the problems its customers and employees face on a regular basis. Kyle Nel, Founder and Executive Director of Lowe's Innovation Labs, gives an inside look at the new technology the company is working on. He says AR and VR are one of their main focuses right now. The company is testing out its Holoroom at a few locations around the country. To come up with these ideas, Lowe's Innovation Labs has a very interesting process. Nel says first, they hire science fiction writers to sit around and envision fantastical futures. Then, Lowe's puts together a team to actually make those futures a reality.