WHERE TO WATCH
How United Airlines is Connecting With Customers and Innovating the Airline Experience
November 6, 2019
Sarah Murphy, Senior Vice President of United Express at United Airlines, explains how United is making travel easier for fliers and gives the details of its new small jet experience.
That Time the U.S. Almost Built a Death Star
Jun 1, 2018
United Airlines Tries to Rebound From Backlash
United Airlines ranks the lowest in the industry in terms of customer satisfaction, according to a study from J.D. Power. The carrier has a plan to win back customer trust and loyalty, including compassion training, says Luc Bondar, United's vice president of loyalty.
Oct 30, 2019
A Day at United's Network Operations Center
Cheddar talks to David Kensick, Managing Director of Network Operations Control at United Airlines, to get a behind the scenes look into the network operations center for United, and what it takes to manage a global operation.
Oct 23, 2019
How United Airlines Determines the Best Routes for Passengers
Cheddar talks to Ankit Gupta, Vice President of Domestic Network Planning and Scheduling, and Patrick Quayle, Vice President of International Network, of United Airlines to find out how these best friends co-lead the team that builds United's global route network.