Hub and Spoke System Vulnerable to Weather, Staffing Issues That Hobbled American Airlines

Michael Boyd, CEO of aviation consultancy Boyd Group International, joined Cheddar to discuss recent mass flight cancellations by airlines like American and Southwest. Boyd noted that the usually efficient hub and spoke system left American Airlines vulnerable to the weather event in Dallas-Fort Worth and staffing shortages. He also said that while planning trips in the current climate can be unnerving, problems like weather delays are just part of the flying experience.
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