business

Little Caesars CEO Talks Delivery, Impossible Foods, and Ghost Kitchens

Little Caesars is bringing its pizza to customers' doors in 2020, rolling out nationwide delivery in the U.S. and Canada on Monday.
David Scrivano, president and CEO of Little Caesars, told Cheddar the new delivery system works through the company's app. A customer's order feeds directly to the store, which integrates with DoorDash as a third-party provider.
The driver then goes to the "pizza portal" heated locker box, types in a code, and takes the food.
"Little Caesars has been very, very successful with carry out, and the reason is customers get the best price," Scrivano said. "We have a hot and ready model where you can come in, pick up your pizza whenever you're ready, at the lowest price."
The delivery rollout comes after Little Caesars tested pizzas with Impossible Foods products in late 2019. Scrivano said the tests went "very well."
"It's on the docket for a possibility of an implementation in 2020," Scrivano said. "So, I look forward to that possibility. Consumers are moving in that direction and Little Caesars likes to go where the consumer is."
Other than plant-based meat, cloud or ghost kitchens are also becoming a big idea in the industry. The concept works by providing a space for restaurants to prepare food exclusively for delivery.
"We're looking into cloud kitchens," Scrivano said. "I think it's a great idea. You know, it's still in its infancy, so we have to see how it comes along over the course of time. But we're exploring that possibility, and maybe that'll pop up in the future."
Delivery is available on the Little Caesars app and website.
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