LONDON (AP) — Microsoft said it's investigating problems with its online services including its Teams messaging platform and Outlook email system after users around the world reported outages Wednesday.

In a status update, the tech company reported “service degradation” for a number of its Microsoft 365 services.

Thousands of users reported problems with Teams, Outlook, the Azure cloud computing service and XBox Live online gaming service early Wednesday on the Downdetector website, which tracks outage reports. By later in the morning, it showed the number of reports had dropped considerably.

Many users took to social media to complain that the services were down.

“We’ve isolated the problem to a networking configuration issue, and we are analyzing the best mitigation strategy to address it without causing additional impact,” the Microsoft 365 Status Twitter account said.

It later tweeted that a network change that was suspected to be causing the problem was rolled back and that it's monitoring as the rollback takes effect.

A day earlier, Microsoft reported that its quarterly profit fell 12%, reflecting economic uncertainty that the company said led to its decision this month to cut 10,000 workers.

Share:
More In Technology
Universal Music and AI song generator Udio partner on new AI platform
Universal Music Group and AI platform Udio have settled a copyright lawsuit and will collaborate on a new music creation and streaming platform. The companies announced on Wednesday that they reached a compensatory legal settlement and new licensing agreements. These agreements aim to provide more revenue opportunities for Universal's artists and songwriters. The rise of AI song generation tools like Udio has disrupted the music streaming industry, leading to accusations from record labels. This deal marks the first since Universal and others sued Udio and Suno last year. Financial terms of the settlement weren't disclosed.
Microsoft deploys a fix to Azure cloud service that’s hit with outage
Microsoft says users of its Azure cloud portal may be not be able to access Office 365, Minecraft or other services due to issues with its global content delivery network services. The tech company posted a note to its Azure status page that its teams are currently deploying a fix to address the outage.
Load More