Cheddar News breaks down the findings of Shipstation's Ecommerce Delivery Benchmark Report, including the latest shifts in consumer spending habits and how businesses can strategize for success.

Shift in Consumer Spending Habits

This segment is brought to you by ship station, the faster easier, more affordable way to manage and ship your online orders, consumers everywhere are seeing red flags when it comes to things like inflation and the economy. In fact, 64% of consumers are concerned about inflation in the year ahead and this is changing consumer spending habits according to ship stations, e commerce delivery benchmark report. One way that these spending habits are changing is that consumers are cutting back on things like furniture, toys and D. I. Y. Projects, consumers will continue to purchase products in the health, beauty and clothing sectors though, as normal Chloe. Now, when it comes to online shopping and spending habits, consumers keep delivery at top of mind, there are a lot of factors that come into play when it comes to delivery options, like item tracking and flexible returns, but the number one factor for consumers is delivery costs and it makes a lot of sense Chloe when it comes to online shopping, Many of us dread the return process and the costs that come with it. A whopping 81% of consumers feel that online returns should always be free. So how can a business strategize for success during these challenging times? Well, according to ship station cost management is one key strategy for business, retailers can conduct an assessment of input costs and put operational efficiencies at the forefront and returns. Another strategy that retailers can look to for success, although free returns always have a big impact on the business's bottom line, they can go a long way when it comes to retaining customers, retailers can focus on improving things in the warehouse to reduce order errors and limit the amount of potential returns as a result. Now, if you want to recession proof your business, check out how ship station can help you keep shipping costs down and easily navigate the returns process at ship station dot com slash cheddar.