Alan Masarek, CEO of internet telephony company Vonage, discusses the expansion into the business marketplace after being consumer-focused for so long. Masarek discusses the rise of messaging services like Slack, which are only focused on one part of the communication market. He notes that even though they're succeeding now, they may not be able to keep up as the way information is relayed continues to develop. Masarek discusses working with IBM's Watson and how that type of artificial intelligence restores the personal aspect that often feels missing from digital communication today.