More than 3 million Bank of America customers use the new 'Erica' virtual assistant, which utilizes artificial intelligence. Michelle Moore, head of digital banking at Bank of America, shares her vision of A.I. and digital banking in the future.
More than 3 million Bank of America customers use the new 'Erica' virtual assistant, which utilizes artificial intelligence. Michelle Moore, head of digital banking at Bank of America, shares her vision of A.I. and digital banking in the future.