Microsoft is one of the most recognized brands in the world and is tasked with having to maintain a clean image. Frank Shaw, Corporate VP of Communications at Microsoft, was with us to share how the company positions itself to be viewed by the rest of the world. Satya Nadella's first book, "Hit Refresh", highlights the cultural transformation taking place at Microsoft. Shaw discusses how important Nadella's leadership has been Microsoft. He also talks about how success at a company starts at the top.