United Airlines Gives 30,000 Frequent Flyer Miles Away

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And United Airlines has given 30,000 frequent flyer miles to customers affected by the mass flight disruptions. The airline, Ceo Scott Kirby described it as quote, one of the most operationally challenging weeks I've experienced in my entire career. Kirby also found himself in hot water on Friday when it was revealed, he took a private jet from New Jersey to Colorado. Many customers were stuck at airports. He said, quote, taking a private jet was the wrong decision because it was insensitive to our customers who were waiting to get home. Kirby criticized the FAA last week for delays saying airlines including United simply aren't designed to have their largest hub, have its capacity severely limited for four straight days and still operate successfully.